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EY Global Collaborator Ecosystems Relationship Manager in Raleigh, North Carolina

Global Collaborator Ecosystems Relationship Manager

Core Business Services

Requisition # UNI00GAZ

Post Date 3 days ago

Position Summary:

The Alliance and Ecosystem Relationship program is designed to accelerate EY revenue through joint go to market and co-innovation with external companies through collaboration that creates new and unique value. EY leverages these relationships to enable our market-leading business solutions, expand our revenue potential and elevate our brand. Alliance and ecosystem relationships help us to innovate faster, sell more, and deliver better. The Collaborator Relationship Ecosystem Lead will be responsible for setup and on-going management of a robust Collaborator ecosystem. This individual will oversee the Collaborator Ecosystem Relationship type including formation of new Collaborator relationships, inclusive of luminary and start-ups, follow-up on experiences outcomes, and provide support to Wavespace/ account teams leveraging the approved Collaborators

Essential Functions of the Job:

  • Responsible for establishing the processes and tools to intake and approve Collaborator Relationships

  • Close collaboration with Risk Management, Independence and GCO to develop approval processes and terms that are in alignment with EY policies and maintain on-going relationship and alignment

  • Align with Innovation/Wavespace leaders to ensure processes are fit for purpose

  • Establish GDS team and process for on-going manual processing of Collaborator relationship approval

  • Create automated tool to facilitate the intake and formation function

  • Oversee GDS resource use of automated tools once tool is available

  • Develop and conduct on-going monitoring and reporting of collaborator pipeline and relationships under management

  • For approved relationships, monitor relationship usage, renewing or terminating in accordance with defined process

  • Collaborate with Alliance and Ecosystem Formation lead to elevate Collaborator relationship to other Ecosystem Relationship type, as needed.

  • Perform on-going relationship management for Luminaries, including handling scheduling and invoicing and follow-up

Analytical/Decision Making Responsibilities :

  • Manages complex relationships with multiple stakeholders often with competing priorities

  • Ability to balance enablement and development activities

  • Evaluates activities, efforts, requests against agreed strategy and plan as well as EY policies

  • Understands and applies knowledge of the firm’s business, organizational structure and operations

  • Ability to identify opportunities for process improvements that allow the Collaborator program to scale up while minimizing administrative costs

  • Applies process and technology enablement knowledge to new projects and solve problems

  • Ability to understand, navigate and communicate EY policies and procedures across Alliance and Ecosystem, Independence and Risk Management

  • Ability to help account, wavespace and innovation teams globally understand and interpret how to work within firm policies to leverage Collaborator Relationships

  • Manages own portfolio of work; delegates tasks

Knowledge and Skills Requirements:

  • Demonstrated success in managing complex processes with multiple stakeholders

  • Strong networking and influence management skills resulting in driving outcomes and delivering results actions across organizational boundaries

  • Highly credible communicator with excellent organization and project management skills, attention to detail and proven track record managing complex projects

  • Strong Excel and Powerpoint skills

  • Strong project management skills, including prioritization and ability to multi-task

  • Understanding of EY organization including the respective practices and functions

  • Demonstrated teamwork and leadership skills

Supervision Responsibilities:

  • Will primarily operate independently across multiple groups and stakeholders and drive coordination across Wavespace, Innovation, account teams and Independence, Quality and Risk Management, receiving on-going direction from Global Ecosystem Enablement Leader and Global Innovation Leader

  • Will have management oversight of the GDS team providing Collaborator Relationship Enablement, working in close collaboration with Ecosystem Service Bureau Leader

Other Requirements:

  • Some minimal travel may be required.

Job Requirements:


  • Bachelor’s /University degree in a related field from an accredited college/university or equivalent experience


  • Minimum of 7+ years’ professional experience with at least 5 years in a consulting services or relationship management position.

  • Prior experience developing strategy preferred.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.