EY Technology, Media & Telecom - TMT - Creative Director (UX Design) - Open Location in Richmond, Virginia
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Creative Director of Technology Service Delivery leads the creative vision, strategy, and delivery of multiple design efforts, while maximizing growth for individuals on project teams. You will understand the needs of our clients and their customers, and translate those needs into clear, actionable, creative strategies. You'll define the conceptual direction for projects and collaborate across disciplines to ensure the delivery of compelling and usable digital experiences.
You will be a visible leader in the creation of an inspirational culture, one that is built around the celebration of creativity, user-centricity, and diversity. You'll powerfully and simply communicate principles and methods in experience and visual design disciplines and have a strong command of related disciplines, including available research methodologies.
Design leadership stretches from client to team… you will always seek to provide increasing levels of responsibility and identify opportunities for people to acquire new skills.
Your key responsibilities
As Creative Director, you will present and discuss the company's project deliverables, services, and capabilities to prospective clients in a way that reflects the brand, culture, and philosophy of the firm. You will establish and maintain design standards including the development of a design language system, utilization of design tools and frameworks, oversight of development implementations and design QA. You will partner with leadership to establish and maintain standards and practices including sprint ceremonies, collaborative meetings, and generative workshops. Finally, you will work with project managers to manage client and project expectations and schedules; serving as key day-to-day client contact for design and leader of internal project teams.
The specific details of the Creative Director role may vary, but common responsibilities will include:
Leading cross-functional teams while overseeing multiple large engagements and being accountable for results.
Using data, best practices, and intuition to create compelling strategies; Establishing and selling a vision and a strong point of view during the new business process as well as throughout client engagements
Building strong relationships with clients through honesty and transparency; Identifying opportunity areas and driving change and improvements
Establishing an environment for the creative team to work and thrive. You will be responsible for ensuring that associates have a clear growth path; identifying training, connections, and projects that enable that growth
Driving an inclusive and respectful environment internally and in client interactions
Setting a vision in ambiguous environments; creating clarity out of chaos for the team
To qualify for the role you must have
Bachelor's degree in Graphic Design, UX Design, Industrial or Product Design
A minimum of 10 years' experience in the field with progressive leadership responsibilities
3+ years' experience supporting complex, digital transformation projects
Proficient in Photoshop, Illustrator, Creative Cloud apps, Figma, Sketch, Abstract, Keynote, InVision and other prototyping software
A portfolio that reflects your design experience and leadership
Excellent written and oral communication skills; writing, publishing and conference-level presentation skills
Flexibility and willingness to travel
Ideally, you'll also have
A Bachelor of Arts or equivalent degree
Rich experience communicating and interacting with clients
Ability to multitask and work in a fast-paced, collaborative team environment
What we look for
Success requires exceptional creative vision and narrative skill, combined with fluency in modern design techniques and strategies. This position requires a balance of strategic thinking, business sensibility, aesthetic vision, and user empathy.
A Creative Director who has experience in creating smart, effective, engaging and visually appealing user experiences. Success requires exceptional creative vision and narrative skill, combined with fluency in modern design techniques and strategies. This position requires someone who can identify and foster business development opportunities and a team member who is passionate, results oriented and a strong conceptual thinker.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
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