EY Assurance Services - Supervisor - Service Delivery Center - San Antonio in San Antonio, Texas
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
EY’s Service Delivery Center is made up of high-performing US-based resources who work closely with our experienced client serving professionals to deliver project-based work and managed services to our US-based clients. If you have a passion for rallying together to solve the most complex challenges, come join our dynamic team!
Your key responsibilities
As the Assurance Supervisor, you will manage the operations of the Assurance Service Delivery Center (SDC), including supervision of Advanced Associates in the quality execution of standardized procedures in accordance with EY audit methodologies and involvement in the stand-up of new services. Interacts closely with and reports to the Assurance Managing Director. Assists Assurance Advanced Associates and Associates in reaching their full potential through training and development, willingly addressing questions, contributing constructively as a coach and providing timely on-the-job feedback. Works with team members to set goals and responsibilities as it relates to their specific work on their team.
Skills and attributes for success
Supervises procedures performed by Assurance Advanced Associates
Facilitates training and coaching for Assurance Advanced Associates and Associates
Provides oversight to ensure execution of standardized procedures as defined in a timely fashion to meet client service team deadlines and with quality documentation standards.
Reviews identified exceptions or non-reoccurring situations and ensures communication to the client service delivery team for resolution
Ensures quality in delivering client service by supervising the execution of the procedures as defined
Actively participates in the design of process standardization in connection with the launch of new SDC services
Oversees the execution of well-defined processes, procedures and protocols as defined in accordance with EY GAM and direction of the client service team. Unusual non-reoccurring situations are communicated to client service team members.
Analyzes evidence, reaches conclusions, identifies non-compliance while applying a balanced view.
Identifies and implements improvements in existing processes, following defined review and approval protocols
Creates and defines new processes, procedures and protocols in connection with the launch of new services.
To qualify for the role you must have
Undergraduate’s degree with at least 6 hours of accounting
5 years of accounting and/or auditing experience
Experience working with accounting and auditing concepts
Experience supervising others in the context of executing of standardized and centralized processes
Attention to detail and diligence in resolution of issues
Ability to prioritize to meet tight deadlines
Ability to multi-task on projects and assignments
Ability to plan ahead and anticipate potential problems before they arise
Proficient MS Office skills, specifically Microsoft Excel and Word
Ability to learn new software tools
What we look for
You should be flexible and able to juggle multiple responsibilities, including delivery of exceptional quality work. You’ll be a self-starter, motivated, and will value sharing best practices in executing the work across accounting and auditing concepts.
What we offer
We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.