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EY Digital Lead Strategist - Manager - Multiple Positions - 1505413 in San Francisco, California

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Digital Lead Strategist (Manager) (Multiple Positions) (1505413), Ernst & Young U.S. LLP, San Francisco, CA.

Work on a dynamic mix of projects helping clients solve digital user experience (UX) issues. Develop and execute the customer experience and digital vision and management of client service delivery. Create a digital design solution for clients to create a seamless experience across all channels per customer demands. Consult with clients across industries to determine requirements for digital UX designs, and help clients strategize and execute on their future vision and experience. Collaborate with other specialists, including clients, stakeholders, and technology developers to evaluate design concepts, feasibility, and develop future state vision. Create and execute a vision for the future in an entrepreneurial environment. Present designs and demonstrate prototypes to clients. Research the market and the end-user in order to develop the digital UX strategy. Manage projects in digital strategy, experience design, sales strategy, work experience of the future, digital program activation, and social.

Manage and motivate teams with diverse skills and backgrounds. Consistently deliver quality client services by monitoring progress. Demonstrate in-depth technical capabilities and professional knowledge. Maintain long-term client relationships and networks. Cultivate business development opportunities.

Full time employment, Monday – Friday, 40 hours per week, 8:30 am – 5:30 pm.


Must have a Bachelor’s degree in Computer Science, Information Systems Management, Human Computer Interaction, Interactive Media, Communications, Design or related field and 5 years of progressive, post-baccalaureate consulting experience in Customer, User Experience (UX), Business, Marketing, and/or Product/Service Strategy. Alternatively, will accept a Master’s degree in Computer Science, Information Systems Management, Human Computer Interaction, Interactive Media, Communications, Design, or a related field and 4 years of consulting experience in Customer, User Experience, Business, Marketing, and/or Product/Service Strategy.

Must have 4 years of experience in digital UX strategy and execution, including developing customer personas, journey maps, or roadmaps as part of the future state vision.

Must have 4 years of experience in translating business requirements and goals, end user needs, and inputs from cross-functional teams into design solutions.

Must have 3 years of experience in communicating or collaborating with clients, UX and business stakeholders, or developers.

Must have 3 years of experience in Microsoft Office Suite.

Must have 2 years of experience in Adobe Creative Suite, Axure, InVision, Keynote, OmniGraffle, Sketch, or other design technologies.

Must have 2 years of experience in managing teams of Digital Strategy/User Experience consulting professionals.

Requires travel up to 80%, including internationally, to serve client needs.

Employer will accept any suitable combination of education, training or experience.

Please apply on-line at ey.com/en_us/careers and click on "Careers - Job Search”, then “Search Jobs" (Job Number - 1505413).

What we offer

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. The base salary for this job is $226,110.00 per year. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to individuals with disabilities, including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at ssc.customersupport@ey.com.

This particular position at Ernst & Young in the United States requires the qualified candidate to be a "United States worker" as defined by the U.S. Department of Labor regulations at 20 CFR 656.3. You can review this definition at https://www.gpo.gov/fdsys/pkg/CFR-2011-title20-vol3/pdf/CFR-2011-title20-vol3-sec656-3.pdf at the bottom of page 750. Please feel free to apply to other positions that do not require you to be a "U.S. worker".