EY Business Events Mercury Manager in Secaucus, New Jersey

Business Events Mercury Manager

Core Business Services

Requisition # SEC001DU

Post Date Thu 31 May 13:12

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

Join our Finance team and you will help enable EY client account teams and management to run the business effectively. You’ll help to improve engagement profitability, manage enterprise wide risk and support market development activities. You will support EY planning, reporting and forecasting and analysis, or help EY people manage day-to-day activities, such as managing engagements, process and auditing time and expense or invoice processing. You’ll also work with other parts of our organization, sharing your financial experience and insights to achieve specific goals. You’ll get all the support you need to stay on top of regulations — and the advice and help you‘ll need to meet your own professional goals.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Business Event Mercury Manager

About the Mercury Support Team (MST) and Finance Operations (FO)

Finance Operations (FO) is an internal EY Finance organization that is part of EY’s Global Mercury Support Team (MST) which in turn is jointly owned by business and IT. The FO group helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes).

The MST is a centralized and global organization that provides operational support for the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map.

About this Role:

Business Event Management is an MST Service that manages the lifecycles encapsulating the EY business events that impact the structure of EY’s financial systems. The team provides advisory services to Global CFOs, Clients, and the Program as trusted business advisors to ensure business events that impact the structure of financial systems are accommodated in a way that drives global consistency in both transactional processing and financial reporting.

The Team also establishes and supports processes to evaluate requests to address changes to organization structures, competencies, and business models; addresses unique business needs for localization by service line and work through exceptions; and maintains the integrity between Mercury and legacy systems.


  • Support team leads on the Mercury solution design

  • Provide Mercury configuration support to counties

  • Provide support for configuration coexistence

  • Provide support for robotics projects as needed

  • Manage change control for configurations and system upgrades, including regression testing and coordination of user acceptance testing

  • Analyze and decipher diverse requirements from multiple countries

  • Complete ad hoc assignments and deliver as per agreed timeliness

  • Assist team members with functional issues

  • Contribute ideas/opinions to team and listen/respond to other team members' views

  • Demonstrate professionalism, competence and clarity of communication when dealing with the internal and external team

  • Conduct resource planning activities

  • Support Mercury countries as a trusted business advisor

  • Coordinate with relevant teams for Mercury deployments

  • Manage and support special projects such as acquisitions, currency conversion, and others

  • Work with other MST and Program teams to ensure timely issue resolution

  • Coordinate and consult with other MST and Program teams to support special business requirements


  • Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience

  • 6-10 years’ experience in a large business system environment, performing business analysis, business development, and/or project systems management with a preferred focus on SAP finance solutions (new GL, AP, AR, FA, Treasury, BPC, FSCM) and CO (CCA, PCA, PA, IO, PS)

  • Project management training, practical application, business analysis, sales, marketing, business development or relationship management experience is preferred

  • Functional and/or technical experience in supporting global systems (e.g. SAP) including knowledge of data flows, processes and best practices

  • Proven knowledge of software development lifecycle methods, processes, tools and best practices

  • Documentation, communication and presentation skills that support accurate and concise messaging

  • Experienced and comfortable working with culturally diverse outsourced on/offshore staff for Project work and Production Support (Run) service delivery

  • Excellent interpersonal, client service, communication, organizational, and project management skills

  • Excellent problem solving and decision making skills

  • Ability to react appropriately during crisis situations

  • Operate in a dynamic, fast moving and changing environment

  • Operate in a global matrix environment

  • SAP certification preferred

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.