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EY GDS Tax - GCS Staff in Taguig City, Philippines

GDS Tax - GCS Staff


Requisition # TAG0017Z

Post Date Jan 05, 2021

Global Delivery services is an extended arm of EY country and Global practices where we provide exceptional service to EY clients to ensure hassle-free and cost-effective solution.

Understanding the challenges our clients face, we build and maintain robust processes, identify improvements, provide valuable insights, address unexpected challenges and ensure that you are well-positioned to effectively navigate the ever-changing compliance and regulatory environment.

The Opportunity:

Global Compliance and Reporting is an integrated suite of Tax and Accounting services that EY provides to our multinational clients. GCR offers the ease of managing compliance & regulatory filings by:

a) Taking care of the complexity of regulatory affairs across multiple jurisdictions

b) Centrally managing the global compliance and reporting activities

c) Controlling the cost of managing compliance across various countries

Each client is referred to as an engagement and the GCS team is responsible for ensuring the delivery as per the service level agreements. Globally, tax and accounts preparation activities are conducted mostly in the local

countries and hence requires a wide network of EY professionals to work together to deliver to the client expectations. A central team (GCS) works with this global network of EY professionals to ensure client’s compliance and reporting obligations across the globe are met on time. The GCS team project manages the engagement and together with the client facing teams in Americas, EMEIA and Asiapac forms the service management office for the client.

Your key responsibilities:

  • Handle a portfolioof GCR clients and a team of analysts

  • Act as the firstpoint of escalation relating to quality and service delivery

  • Work with GlobalEngagement Managers and Coordinators to ensure engagements are managedeffectively and efficiently

  • Understand clientrequirements and ensure engagement processes meet requirements

  • Identify painareas in the processes and create enablers to overcome process issues

  • Apply projectmanagement concepts to manage engagement delivery

  • Monitor and flagengagement and people issues to local and engagement leadership

  • Identify servicedelivery and process gaps which can be fixed to improve service delivery

  • Consult withoffshore teams on best practices for engagement set up and management

  • Responsible forthe customer satisfaction scores of the portfolio People aspects

  • Act as the SPOCfor the respective client facing teams

  • Manage servicedelivery expectations for your engagement portfolio

  • Developengagement management knowledge of individuals working on your portfolio

  • Conduct trainingson client and engagement management concepts to wider teams

  • Network withoff-shore teams to create and maintain good relationship

  • Review engagementdeliverables and coach staff members on best practices

  • Identify traininggaps for self and team and work with leadership to bridge gaps

To qualify for the role you must have:

  • 2 to 4 years oftotal work experience

  • Understanding ofbackend financial processes of a company

  • Bachelors orMaster’s degree, preferably Commerce or Business management

  • Experience inworking in a multi-cultural and team environment

Ideally, you’ll also have:

  • Have excellentinterpersonal and communication skills - both written and oral

  • Demonstratedteam management and coaching capabilities

  • Demonstratestrong organizational skills and structured thinking abilities

  • Demonstratestrong analytical and project management skills

  • Demonstrate aneye for detail

  • Ability to workin ambiguous situations

  • Be proficient inWord/PowerPoint/Excel - working knowledge of MS office

What we look for

We look for high performers, who consistently deliver quality work while continually looking for ways to improve. We want you to have a clear sense of personal and professional accountability, and know how to build relationships by doing the right thing. We look for people who demonstrate drive, vision and determination and are passionate about helping our clients achieve their goals.

We want people who understand the challenges of working in a professional services environment, and are focused on achieving and delivering the best for our clients.

What working at EY offers

We offer a competitive compensation & benefits package and different rewards program like travel opportunities, awards & recognitions, loyalty awards.

EY is committed to doing its part in building a better working world, thus, the organization promotes continuous learning and development opportunities by providing in-house technical and supplemental training related to each role, as well as promoting developmental programs, such as mentoring activities, projects, and the like, which will aide in our employees’ succession planning and career advancement.

Talk to anyone at EY and they’ll tell you what a rewarding place it is to work. As you collaborate with colleagues in our high-performing teams, you gain exposure to some of the most complex and stimulating situations in the business world.

For us, it’s vital you share our goals — so we can work together to achieve success.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Make your mark.

Apply now.