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EY Digital Solutions – Application Transition Manager - Consulting in Trivandrum, India

Digital Solutions – Application Transition Manager - Consulting

Consulting

Requisition # TVM001V6

Post Date 1 day ago

Digital Solutions – Application Transition Manager - Consulting

12-18 years of experience

Job Purpose:

  • EY is looking for passionate, result oriented and quality focused professional with strong consulting, application transition, delivery and technical skills to manage transition large, complex applications and related environment from existing service providers to EY midway through development, implementation and support for clients across MENA region, under Technology Consulting practice.

  • The candidate must manage client relationship from transition and delivery perspective, and will be accountable for the overall delivery of primarily transitions projects, expectation management and client satisfaction, ensuring that the projects are delivered as per the SOWs/Contract, on time, within budget and maintaining highest levels of quality.

  • The candidate must be able to represent EY to showcase the firm’s strong capability and extensive experience in managing transition and delivery of large projects independently and as part of Digital Transformation Strategy.

  • The candidate may need to contribute and involve in Go-To-Market activities including sales, pre-sales, business development for the firm and actively engage in responding to RFPs, Oral presentations to clients and negotiations

  • The candidate will be expected to effectively leverage the global capabilities and resources of EY, its alliance partners, technology and digital service providers, vendors and provide best-in-class consulting services on delivering solutions, solving complex business problems and enable digital transformation journey of the client.

JOB DESCRIPTION

  • Provide advice on transition of applications and its environment to EY and delivery to Client’s executive leadership and senior management of their Business and IT streams.

  • Provide transitions management service that covers the full life cycle: opportunity management, proposal building, bid qualification, delivery partner identification, staffing, client management, due diligence, applications and environment transition including KT planning, transition execution, parallel runs, and take over, along with delivery and execution governance

  • Execute transition of multiple delivery streams spread across geography for clients, to ensure governance at a management level.

  • Provide oversight to delivery from financial, sourcing, development, quality, support and business perspectives

  • Perform sales, pre-sales, business development for the firm and actively engage in responding to RFPs, Oral pitches and negotiations

  • Plan and run workshops for Client’s Business and Technology Executives and involving client partners and vendors (including incumbent vendors being replaced by EY), engaging Subject Matter Experts, Project Managers, Scrum Masters, Business Analysts, Architects, Delivery and Support Team Representatives exclusively or as part of Digital Transformation.

  • Provide management oversight and direction to Project and Agile/Scrum Teams and act as a bridge between these teams and the other support, management, vendor, service provider and partner organizations.

  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences

  • Handle and communicate risks early and investigate and address complex issues in delivery, perform the root cause analysis, establish a solution and push it through with the clients and other stakeholders effectively.

  • Engage with various system integration and technology vendors, start-ups and service providers to evaluate them on behalf of clients and provide recommendations.

  • Anticipate and understand major technology changes and digital trends to enable the client to succeed in a competitive landscape.

  • Perform broad-spectrum and in-depth research on delivery models and frameworks, technologies, market and industry trends, evaluate software, platforms, solutions and services and present innovative perspectives and recommendations to clients and EY practice firms.

  • Interface and communicate with the various onsite and/or offshore stakeholders and coordinators on a regular basis to ensure smooth execution of responsibilities and demonstrate value.

  • Counsel, mentor and manage peers and team members to help them realise their fullest potential and actively encourage and practice diversity and inclusiveness

Qualifications and Skills

  • BTech/MCA and MBA in a reputed institution with an experience of 12-18 years.

  • At least 5 years in Consulting roles for various large applications transitions management engagements.

  • Possess exceptional leadership, SI and technology services vendor management and client management skills in applications transitions and technology delivery projects preferably in the MENA region.

  • At least 5 years of large applications transitions and project/program management experience for technology implementation projects for large client at a global scale.

  • Possess deep understanding and experience in Agile delivery, DevOps and industry standard delivery and quality frameworks, including CMMi L5, SCRUM, ITIL.

  • Extensive and global experience in setting up and leading multi-geography, onshore, offshore and hybrid models and have advised clients on ROI and Cost-Benefit of these delivery models.

  • 2-3 years’ experience in delivery of Digital Technology solutions and implementation including Blockchain, AI/ML, Cloud (Azure/AWS/Google Cloud), Big Data, Omni Channel Technologies, Intelligent Automation and RPA

  • Good understanding and exposure to large enterprise platforms and systems, including major ERPs, CRMs, PEGA, Service Management Platforms like ServiceNow/BMC Remedy, SAAS, PAAS, IAAS solutions.

  • Good understanding of Infrastructure, Security and Cloud technologies and providers.

  • Extensive consulting experience in Big-4s, IT Industry Majors or Management Consulting firms

  • PMP, PgMP, CSM/Agile certification preferred

  • COBIT, ITIL certification is highly desirable

  • Membership and active involvement in technology and industry bodies and online communities is highly desirable

  • Possess excellent people interfacing, negotiation and management skills.

  • Excellent team player who can reach out and collaborate very effectively with geographically distributed technology, business function and support teams to deliver to the client.

  • Open to travelling extensively to MENA region and work directly with EY clients on projects.

  • Experience in creating and conducting impactful client presentations and articulate the technical and non-technical deliverables to clients at various levels starting from junior staff to CXO and Board

  • Experience in running physical and virtual workshops independently and well versed with tools and technologies to enable the same.

  • Demonstrable professional technical writing expertise, visual representation and language skills.

  • Experienced in productivity and diagramming tools like Word, Excel, PowerPoint, PowerApps, Visio

  • Experience in working with clients in MENA GCC countries desirable.

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