EY Pursuit Coordinator - EMEIA FSO in Trivandrum, India
Pursuit Coordinator - EMEIA FSO
Core Business Services
Requisition # TVM0020Q
Post Date Apr 19, 2021
EY Global Delivery Services (GDS) consists of various service delivery centers from which Client Service and Enablement Services teams operate to deliver strategic support to EY member firms. GDS spans all geographies, practices, services lines, sectors and competencies within EY to deliver deeply-integrated services that result in efficient and world-class solutions. The position in discussion is with the Pursuits Enablement CoE in EY GDS. The GDS Pursuits Enablement CoE serves as an extension to the onshore Pursuit teams who are involved in the direct Bid Management Processes. The Pursuits Enablement CoE supports the onshore teams in a number of opportunities, adding more value during the pursuit process or the bid management cycle.
The Pursuit Coordinator provides end-to-end support to onshore teams in all the stages of Bid Management Process, involving in pre-RFP, RFP response and post-RFP phase. The range of activities include project management, research, review and analytical support for the onshore pursuit team throughout the bid management cycle.
Responsibilities, Qualifications, Certifications
Pursuit management and proposal development
Contribute to the execution of the pursuit methodology and support in the development of research packs, stakeholder profiles, credentials, market share data, competitor analysis, etc., during pre-RFP and proposal development stages
Source information from relevant internal sources and teams etc., collate and review information logically, producing high quality outputs using standard templates in a timely manner
Set and drive a project management plan throughout the bid (pursuit) cycle with critical milestones, coordinating with the onshore teams
Support in the development of draft proposal sections based on RFP/proposal requirement that are client-focused and innovative
Assist the onshore team in bid management activities including development of kick-off documents, CV collation for team book, orals preparation materials and review of client presentations
Liaise with other internal teams and design teams in the development and production of client collaterals such as storyboards, placemats, proposals and internal presentations
Act as the central point of contact in managing the end-to-end process: evaluating requirements, organizing meetings, preparing meeting notes, finalizing timelines and accountabilities as per deadlines
Establish and maintain clear and transparent communication with stakeholders building productive relationships; adhering to agreed timelines for deliverables and meeting expected quality benchmarks
Oversee the quality review process, provide direction and coordinate support services, as required/as appropriate
Exhibit innovative thinking and flexible approach while managing out-of-scope requests
Support the team in maintaining the repository of the recent client presentations, RFI / RFP responses, marketing collateral, etc.
Interact effectively and maintain good rapport among a diverse group of team members, customers and colleagues, demonstrating tact and diplomacy
Demonstrate excellent customer service skills including telephone, skype and e-mail support
Excellent written and verbal communication skills and attention to detail
Interact directly with the clients to capture first level requirements for the projects received through the work flow management tool, if required and create work requests in the tool. Also, manage and process work requests coming from other sources (e-mail, skype).
Effectively handle routine tasks including follow-up and respond appropriately to unexpected situations, communicating the concerns to Pursuits Enablement leadership as and when required.
Strong analytical skills and the ability to meet tight deadlines which are essential for a fast-paced environment.
Demonstrate best work practices within department and among other teams.
Monitor and review the standard electronic file management and archiving
Prior experience in pursuits/pre-sales/bid management, project management
Expertise in MS Office, specifically in PowerPoint, Word and Excel; Outlook
Exposure to SharePoint desirable
Understanding of business development processes and methodologies
Team player with demonstrated leadership skills
Attention to detail
Positive attitude to challenges
Ability to work under pressure and to work on multiple projects and initiatives
Good communication skills (written and oral)
Excellent project management and time management skills
Ability to adapt to flexible engagement models, working hours, work environments and locations
Quick learner who can work with little day-to-day supervision
Education: MBA (International Business/ Marketing)
Experience: 4 -6 years of Communications/Pursuits/Bid experience
Experience in a large Global organization preferred
Proven ability to influence and build collaborative relationships with a wide range of stakeholders