EY Scrum Master in Trivandrum, India

Scrum Master

Core Business Services

Requisition # TVM000AI

Post Date Dec 05, 2018

Job Summary:

There’s no argument that as technology has evolved, many business operations have become simpler and more efficient. Intelligent, data-driven conclusions are being made on a scale never seen before — but as this technology escalates, so too does the need to stay one step ahead of the competition. As an IT professional within EY Client Technology – EY’s technology enablement services organization - you’ll play a key role in that mission, driving collaboration and improving the delivery of business solutions for client service.

Essential Functions of the Job:

  • Successfully execute projects to agreed schedule, budget and scope using Agile methodology

  • Exhibits the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset

  • Challenge the old norms of development in order to improve performance in the areas of quality, predictability, flow, and velocity

  • Facilitate all team meetings, including (where applicable) the Daily Stand-up, Iteration Planning, Team Demo, and Iteration Retrospective

  • Support the Product Owner to manage the backlog and guide the team while facilitating a healthy intra-team dynamic with respect to priorities and scope

  • Focus on ever-improving team dynamics and performance. Helps the team manage interpersonal conflicts, challenges, and opportunities for growth. Escalates people problems to management where necessary

  • Communicates with management and outside stakeholders. Helps protect the team from uncontrolled injection of work

  • Enables close cooperation across all roles and functions, addresses resource issue and disobedience of scrum practices

  • Removes impediments so the team can focus on the work at hand and follow scrum practices

  • Work within defined governance processes

  • Manage external contracts and suppliers where required

  • Ensures that quality project standards are met as prescribed by IT Services through the effective implementation or use of approved processes, methodologies and deliverables

Analytical/Decision Making Responsibilities:

  • Proactively identifies risks and issues; and implement the most appropriate solution

  • Possesses advanced analytical skills and problem solving skills needed to manage multiple – often conflicting – demands on a project, simultaneously

  • Applies superior business knowledge/understanding to manage and meet sponsor and customer needs

  • Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget

  • Identifies unstated customer expectations

  • Escalates to management/governance, as appropriate

Knowledge and Skills Requirements:

  • Bachelor’s degree or equivalent

  • Experience of managing IT projects and personal accountability for delivering projects to time and cost

  • Expertise in Project Management and Agile methodology, tools and templates

  • Track record of customer focus, based on openness, trust and delivering on promises

  • Experience across packaged and bespoke systems and infrastructure

  • Skills to manage one or more scrum teams / projects simultaneously

  • IT background with experience across the systems development life cycle with experience in all project phases

  • Knowledge and use of industry-standard project methods, tools and techniques

  • Strong team working skills across client, supplier and geographically dispersed virtual teams

  • Strong communication and inter-personal skills including negotiation

  • Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing

  • Demonstrates commitment to IT methodologies, processes and standards for project management / Agile methodology

Supervision Responsibilities:

  • Demonstrated experience in managing teams

  • Coaches, mentors and supports team members, as needed

Other Requirements:

  • Extended and unsociable hours may be required to meet target schedule dates

Job Requirements:


  • A degree in Computer Science, Mathematics or a related discipline; or equivalent work experience


  • 12+ years in a corporate IT environment

  • 2+ years of experience in Scrum Master role

Certification Requirements:

  • Experience leading Agile projects strongly preferred – SAFe, Lean Agile, Scrum or XP

  • Project management certification is preferred (PMI/CAPM or PM