EY Business Analyst (Victoria) in Vancouver, British Columbia

Business Analyst (Victoria)


Requisition # VAN000T1

Post Date Feb 06, 2018

EY's people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.

We currently have a career opportunity for a Business Analyst (Senior Consultant) in our IT Advisory Services group. The individual will work directly with clients to transform their business challenges into technology solutions. The goal is to support our clients' efforts to make their business units more effective and efficient and, where required, provide services in connection with the development and implementation of technology solutions. Our experience is also important to the analysis of specific business requirements for alignment with technology architecture, technology infrastructure design, and vendor selection decisions that support the line of business IT organizations of our clients.

This position falls within our IT Advisory team, which helps our clients enhance the operating effectiveness of Operations functions by assisting them as they shift their emphasis from transaction-level control, processing and reporting to more value driven, decision support and analytics.


  • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

  • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

  • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs)

  • Have a working knowledge of Agile methodology as it applies to requirements gathering

  • Utilize enterprise-wide requirements definition and management systems and methodologies required.

  • Successfully engage in multiple initiatives simultaneously

  • Work independently with users to define concepts and under direction of project managers

  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.

  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.

  • Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow.

  • Develop requirements specifications according to standard templates, using natural language.

  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.

  • Be the liaison between the business units, technology teams and support teams.

In addition to the above, the Business Analyst may perform the following;

  • Designs new computer programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.

  • Improves systems by studying current practices; designing modifications.

  • Recommends controls by identifying problems; writing improved procedures.

  • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.

  • Maintains system protocols by writing and updating procedures.

  • Provides references for users by writing and maintaining user documentation; providing help desk support; training users.

  • Maintains user confidence and protects operations by keeping information confidential.

  • Prepares technical reports by collecting, analyzing, and summarizing information and trends.

  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.


  • An undergraduate degree in Business Management, Information Systems, Computer Science,

  • Engineering, or another related major

  • Relevant industry experience is preferred

  • Case management experience required

  • Experience designing processes and steps for case management

  • Excellent verbal and written communication skills

  • High level of motivation and a self-starting attitude

  • Ability to think outside of the box and thrive on new challenges

  • Strong analytical, interpersonal, and communication skills

  • Demonstrated consistency in values, principles, and work ethic

  • Willingness and ability to travel approximately 50-70%.

EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.