EY Resource Management Coordinator in Vancouver, British Columbia
Resource Management Coordinator
Core Business Services
Requisition # VAN000TI
Post Date Mar 13, 2018
EY's people in more than 150 countries are committed to operating with integrity, quality and professionalism in the provision of audit, tax and transaction advisory services. We strive to help all of our people achieve their professional and personal goals through an inclusive environment that values everyone's contributions, appreciates diversity of thought, fosters growth, and provides continuous opportunities for development. Recognized as one of Canada's top employers, EY continually strives to be a great place to work.
The Resource Management Coordinator is a member of the Central Canada Assurance Resource Management Team, contributing to the goals of effective deployment of our practitioners and comprehensive project staffing for delivery of our engagements in Canada. The Resource Management Coordinator provides focused functional resource management support for Core Assurance practice in the Toronto marketplace.
Maintain ARMs with client bookings and staff projections
Maintain databases regarding client data, staff preferences, skills and restrictions
Produce general forecasting, availability and capacity management reporting. Communication of outputs also required.
Monitor unassigned resources, act as point of contact for unassigned staff, identify assignments for same
Fill open needs as required; investigate projects to release staff to fill needs
Audit ARMs regularly for accuracy - take appropriate actions to rectify issues
Coordinate with KLA to ensure staff are booked in ARMs for training and maintain accuracy of same
Assist with annual planning process - incl. data input to planning tool
Provide reporting as required for annual Performance Management process
Assist local RM with staffing issues
Communicate regularly with RM and practice managers on status of staffing requirements and issues
Involved in ad hoc projects as required (i.e. process improvement committees, training manuals etc)
Identify over/under utilized individuals and bring to attention of RMs if required.
Identify conflicts and resolve or escalate
Look for ways to improve processes
To Qualify must have:
A post-secondary education is preferable ( business, HR or other related field of study) along with 1-2 years of relevant work experience or familiarity with a professional services firm environment
1-2 years of experience
Ability to manage multiple and sometimes competing priorities
Ability to deal gracefully with conflict
Meticulous attention to detail
Strong written and verbal communication skills
Limited overtime required especially during busier periods (planning season, pre-busy season etc.)
EY is committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply.