EY Build Coordinator (HAT:2752) in Argentina

Build Coordinator (HAT:2752)

Core Business Services

Requisition # ARG001R4

Post Date Oct 08, 2018

The Build Coordinator is a key role that controls the lifecycle of all server builds. These builds are of a complex nature within the firm’s server environment and associated hardware and operating systems. This professional applies knowledge of Windows; Linux and VMware operation practices, along with in depth project management and coordination skills.Thisposition requires diverse knowledge of ITIL processes.

What are you going to do?

· Server Build/Decommission Coordination

· Deploy OS, install middleware and other applications. OS Configuration, patching and remediation for Windows and Linux servers, OnPrem and Azure servers.

· Create, maintain and troubleshoot automation, PowerShell scripting and ARM templates.

· The Build Coordinator controls the lifecycle of all Server Build Requests.

· Receive approved Server Build and Decommission requests via Service Now Changes

· Attend and contribute to project meetings, provide technical feedback.

· Arrange and host conference calls with multiple parties, discuss solutions, troubleshoot, manage expectation, urgency and timelines.

· Create change request tickets or correct/accept existing tickets.

· Review provided Architecture diagrams and Build sheets making sure Standards and Cost Model are followed.

· Coordinate/assign required implementation resources.

· Interface with Networking, Storage, Database Administration, Messaging and Account Management teams to coordinate the work, troubleshoot, and assist.

· Follow up on any delayed tasks, service request and changes.

· Get sign-off confirmation from the Requesters once builds are completed, drive escalations and report on overall issues.

· Inventory updates into asset management database.

· Generate and provide reports.

· Understand improvement possibilities over automation, streamline processes and procedure waste removal.

· Ability to demonstrate some judgment and be able to prioritize assignments.

· Ability to work and team with a multitude of different people across teams, regions and organizations

· Ability to deal efficiently with escalations and difficult situations/people under pressure, such as restoring services

What do we need from you?

· Excellent interpersonal, communication and organizational skills.

· Ability to document processes and procedures.

· Advance knowledge of ticketing systems (Service-Now).

· Ability to work and team effectively with clients, management and its staff members.

· Strong working knowledge in ITIL Incident Management.

· Strong knowledge on Office tools (Excel, Word, Access and Visio).

· Basic Windows Systems Administration experience (Windows 2008/2012 Servers).

· Basic Windows Systems Administration experience on Red Hat Enterprise Linux 5.x/ 6.x/7.x

· •Basic knowledge of Dell and HP server hardware.

· Basic knowledge of Dell/ HP blade & Rackable server hardware.

· Basic knowledge of VMware ESX.

· Understanding of IP protocols, networking and domain administration.

· Basic Knowledge of SAN and NAS Storage.

· Experience in cross-platform environments would be a plus (Linux, Unix HPUX, Windows 2008/2012).

· SQL Administration Experience /Deployment and configuration

· SharePoint Deployment and configuration

· IIS deployment

· Citrix Deployment

· Basic Architecture growth design experience

· Azure deployments, troubleshooting and administration

· Powershell scripting

· Microsoft Windows Server 2008

· Microsoft Windows Server 2012

· Microsoft Windows Server 2016

· Red Hat Enterprise Linux 6.x; 7.x

· Project Management or Problem/Change Management 1yr

· Basic Architecture Design Experience

· Microsoft Azure

· Basic Networking knowledge

· Scripting VBS, Powershell

Shift : Monday to Friday 9-6PM

Location: Microcentro

EY, an equal employment opportunity employer, values the diversity of our workforce and the knowledge of our people.