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EY Digital Platform Product Manager in Argentina

Digital Platform Product Manager

Core Business Services

Requisition # ARG00361

Post Date Sep 04, 2020

The Knowledge Platform Product Manager is responsible for the overall management of one or more technology solutions for EY Knowledge. In particular this position is expected to manage the solutions in line with the EY Knowledge strategy, ensure that solutions fit consistently within the integrated suite of technology enablers, as appropriate, that the solutions operate as designed and are of high quality. This position is also responsible for the successful deployment of these solutions.

Supporting the domain Knowledge Leader and Knowledge Managers, this position provides consultative guidance on technology for the application sponsor.

This position will also initiate, plan, and execute projects (simple to moderately complex), leading small project teams (virtual, matrix) to success, applying effective project management processes, including management of stakeholder expectations, communications, and scope management.

Essential Functions of the Job:

  • Work closely and collaboratively withdomain Knowledge Leaders and domain stakeholders to plan, validate &develop solution strategy

  • Collaborate across and withResearch & Insights to drive a seamless and integrated knowledgecapability to the business

  • Manage project scope variance(s),anticipate time and budget overruns, and communicate appropriately anyproject-related challenges.

  • Perform with a good understandingof the product’s full range of functionality and a working familiarity withtechnology tools and services.

  • Work together with Knowledge Leaders,vendors and EY Technology, to contribute to have better conversations and negotiationswith the vendors

  • Work closely with EY Technologyteam to identify opportunities of enhancing, automating and support homegrowntools

  • Collaborate with EmergingTechnology team to drive enhancements to Microsoft Products (Term Store/CTH)

  • Identify ambiguities withreported problems and proactively prescribe solutions to the issues.

  • Recommend courses of action andmanage relationships for positive progress.

  • Provide detailed review ofdevelopment solutions and schedules; review and test product upgrades priorto being placed in production environment.

  • Acts as a project manager for smallto medium-sized projects, or oversee portions of complex projects. Demonstrate good understanding of scope,schedule and planning; advanced understanding of time management, resourcemanagement, cost management.

  • Gather user/stakeholder input

  • Build the business case, secureexecutive support and funding

  • Assemble formal businessrequirements and generate prioritization

  • Manage application-relatedprojects for the product family supported

  • Design and develop new / enhancecurrent solution

  • Conducttest planning and execute UAT / pre-production testing

  • Coordinatebusiness readiness activities

  • Planmeasurement and analytics outputs

  • Deploy solution

  • Conductpost-production validation

  • Monitorinnovative trends and external market changes

  • Tune, test, and reconfiguresolution

  • Research industry best practices,vendors, and assess competitive positioning

  • Create and manage platformengagement best practices, success stories and related activities

Analytical/Decision Making Responsibilities:

  • Adheres to all firm policies,guidelines and standards in relation to responsible use of collaborationplatforms and solution configuration

  • Understands the firm’sgo-to-market strategy and service delivery models, how core business servicessupport the business, and how knowledge enables exceptional client serviceand high performing teams.

  • Understand NextWave strategy andKnowledge Transformation and ensures key digital knowledge platformstrategies are aligned to them.

Knowledge and Skills Requirements:

  • Good understanding of complextechnology tools products and services.

  • Good project and productmanagement skills. Ability to preparedetailed instructions/guidance and to manage projects. Able to manage multiple medium to complexprojects simultaneously.

  • Ability to learn new thingsquickly, to thrive on change and to strive for continuous improvement.

  • Good teamwork and mentoringskills

  • Good sense of operationalefficiency, judgment, tact, and decision-making ability.

  • Developing executive presence toinfluence senior level executives throughout EY

  • Good written and verbal communicationand presentation skills

  • Understanding of the business anddemonstrated commercial acumen using commercial language that presentsknowledge activities in the context of business objectives

  • Ability to demonstrate strong written andoral communication skills to talk about knowledge programs in a clear, compellingmanner with a professional demeanor

Supervision Responsibilities:

  • Able to complete multiple mid-sizedprojects and meet deadlines in a fast-paced environment

  • Receives moderate supervisionfrom function leaders;

  • Effectively influences anddirects the activities of individuals in other parts of the organization.

Other Requirements:

  • Travel may be required from timeto time to complete assignments

  • Flexibility in working hours toaccommodate workload and multiple time zones as needed

Job Requirements:


  • Bachelor’s degree or equivalentexperience


  • 5 - 7 years’ experience inrelated field

  • Microsoft SharePoint experience

Certification Requirements:

  • Project management certificationdesirable