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EY Project Coordinator (HAT ID: 5544) in Argentina

Project Coordinator (HAT ID: 5544)

Core Business Services

Requisition # ARG002FY

Post Date 5 days ago

About Program Mercury

Program Mercury is a large, multi-year, enterprise-wide process transformation that will replace more than 1400 EY business systems and related processes with an integrated, SAP centric platform that will standardize and harmonize activities throughout the organization and significantly improve how EY manages its business. Program Mercury is a key enabler of EY’s Vision 2020, directly supporting the efforts of a number of transformation initiatives across the Firm by streamlining the application portfolio, reducing operating costs and providing a platform to deliver services more efficiently.

The Mercury solution is built upon the very latest of technologies (Portal, Mobile, SaaS) and a variety of hosting models (Cloud, Vendor and Internal). The SAP footprint is comprehensive, and the non SAP components varied. The user base at the final rollout is in excess of 200k.

As an organization jointly owned by the business and Technology, the MST is a centralized and global organization which will provide operational support for the delivered Mercury solution and manage and support the Mercury user community. The MST will play an integral role in governance of the Mercury solution and the global template from both a business and technology perspective and will evolve to work closely with the business in enabling the benefit and value to be realized from the investment in Program Mercury and to set the future direction and technology road map to support Vision 2020.

The Technology Workstream is one of the six core functions of the MST. Within the technology stream the service delivery management function will provide an appropriately resourced and skilled organization that will:

  • Accept the delivered Mercury solution from the Program and provide integrated, seamless functional and technical support.

  • Take accountability for the delivered Mercury solution and deliver services, in line with defined service targets, to the Mercury user community.

  • Act as the single point of contact for vendors delivering support services across the integrated Mercury application landscape.

  • Enable the Program Team to focus on the continued deployment of the global template and ongoing localization requirements.

What are you going to do?

The MIS coordinator’s primary focus is to connect with MIS (Mercury Integrated system) teams on various Mercury needs. The role involves resolving technical, functional and environmental challenges. The MIS Coordinator is the primary liaison from a technical perspective to MIS for the MST. The following is a high-level list of responsibilities.

  • Environment management for MIS systems. There is no one-to-one environment available between Mercury and MIS systems. The MIS Coordinator must work with multiple teams to prioritize which Mercury activity (CPV, Data load, BSR, FDR) will utilize the MIS systems environment.

  • Ensure MST's requirements are understood by MIS.

  • Confirm MIS team agrees to proposed timelines and tracking execution of said timelines

  • The scope of MIS coordinator encompasses:

  • GFIS

  • HR

  • PACE

  • IMT: MDM, EDW, Reporting Apps (My Engagement / My Business, Financial Reporting, Markets Reporting, COE reporting)

  • Interaction

  • Interim Resource Scheduler/RETAIN

Experience and Skills Requirements:

  • Mandatory

  • Excellent English language skills (verbal and written)

  • Excellent people skills

  • Basic awareness of different cultures and working practices across the regions

  • Experience in working as part of a diverse and geographically dispersed team

  • Proactive abilities to minimize incidents on the environments and understanding of short and long term environment strategy

  • Experience working in an Operations environment

  • Coordination of troubleshooting on applications, OS and DB

  • Understanding of batch and EDW concepts

  • Client/Server MSSQL

  • Storage: general NAS and SAN

  • Windows NT Server, SharePoint

  • General networking, firewall and load balancer technologies

  • Citrix

Shift: Monday to Friday from 9 to 18 PM.

Location: Microcentro

EY, an equal employment opportunity employer, values the diversity of our workforce and the knowledge of our people.

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