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EY Senior Associate - Digital Knowledge Platforms Product Manager - EY Global Delivery Services in Argentina

Senior Associate - Digital Knowledge Platforms Product Manager - EY Global Delivery Services

Core Business Services

Requisition # ARG003MF

Post Date Mar 03, 2021

Job Summary:

The Digital Knowledge Platforms Product Manager is responsible for the joint management of one or more technology offerings for EY Knowledge. This position is expected to manage the solutions administration, development and delivery in line with the EY Knowledge strategy. The product manager is to ensure that solutions fit consistently within the integrated suite of technology and that the solutions operate as designed and are of high quality. This position is can also responsible for the successful deployment of new releases or updates to these solutions. Thisposition provides consultative guidance on technology for the application sponsor and application users.

This position will also initiate, plan, and execute projects (low to moderately complex), leading or participating in small- to mid-sized project teams (virtual, matrix), applying effective project management processes, including management of stakeholder expectations, communications, and scope management.

Purpose of the Job:

  • Work closely and collaboratively with lead product manager and portfolio lead to plan, validate and develop solution strategy

  • Perform with a strong understanding of the product’s full range of functionality and working familiarity with Microsoft SharePoint tools and services

  • Work closely with our IT project partners to design and develop new / enhance current solution; Conduct test planning and execute UAT testing; Coordinate business readiness activities; Plan measurement and analytics outputs

  • Provide detailed review of development solutions and schedules; review and test product upgrades prior to being placed in production environment.

  • Support or administer activities related to the MS SharePoint environment such as user accesses

  • Gather user/stakeholder input, assemble formal business requirements and generate prioritization under guidance;

  • Manage application-related projects for the product family supported

  • Act as a project manager for small to medium-sized projects, or oversee portions of major or complex projects. Demonstrate solid understanding of scope, schedule and planning; basic understanding of time management, resource management cost management.

  • Communicate appropriately any project-related challenges, identify ambiguities with reported problems and proactively prescribe solutions to the issues.

  • Foster relationships with a diverse range of functional stakeholders and other product managers and manage these for positive progress

  • Apply advanced principles and concepts to a wide range of work in a complex functional area; duties are varied in scope and require a broad knowledge base to perform.

  • Ability to independently upskill on technology topics and demonstrate learnings

Analytical/Decision Making Responsibilities:

  • Executes on priorities (and processes) needed to achieve business objectives

  • Adheres to all firm policies, guidelines and standards in relation to responsible use of content management platforms and solution configuration

  • Understands the firm’s go-to-market strategy and service delivery models, how core business services support the business, and how knowledge enables exceptional client service and high performing teams.

  • Understands EY Next Wave vision and how Knowledge and Content Sharing supports it

Knowledge and Skills Requirements:

  • Solid product and project management skills; Able to manage multiple small projects simultaneously.

  • General understanding of product management activities and responsibilities

  • Ability to learn new things quickly, to thrive on change and to strive for continuous improvement.

  • Practical experience with Agile projects desired; Knowledge of both waterfall and agile project approaches optional

  • Good teamwork skills

  • General knowledge of content management systems and/or of Microsoft solutions for content management and sharing (e.g. MS SharePoint)

  • Good sense of operational efficiency, judgment, tact, and decision-making ability.

  • Strong written and verbal communication and presentation skillsto talk about technology solutions in a clear, compelling manner with a professional/executive presence

  • Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives

Supervision Responsibilities:

  • Able to complete multiple small projects and meet deadlines in a fast-paced environment

  • Receives moderate supervision from product and portfolio leaders

  • Effectively informs and directs the activities of individuals in other parts of the organization

Other Requirements:

  • Travel may be required from time to time to complete assignments

  • Flexibility in working hours to accommodate workload and multiple time zones as needed

Job Requirements:

Education:

  • Bachelor’s degree or equivalent experience

Experience:

  • 3 - 5 years’ experience in related field

Certification Requirements:

  • Project management certification desirable

Job Summary:

The Digital Knowledge Platforms Product Manager is responsible for the joint management of one or more technology offerings for EY Knowledge. This position is expected to manage the solutions administration, development and delivery in line with the EY Knowledge strategy. The product manager is to ensure that solutions fit consistently within the integrated suite of technology and that the solutions operate as designed and are of high quality. This position is can also responsible for the successful deployment of new releases or updates to these solutions. Thisposition provides consultative guidance on technology for the application sponsor and application users.

This position will also initiate, plan, and execute projects (low to moderately complex), leading or participating in small- to mid-sized project teams (virtual, matrix), applying effective project management processes, including management of stakeholder expectations, communications, and scope management.

Purpose of the Job:

  • Work closely and collaboratively with lead product manager and portfolio lead to plan, validate and develop solution strategy

  • Perform with a strong understanding of the product’s full range of functionality and working familiarity with Microsoft SharePoint tools and services

  • Work closely with our IT project partners to design and develop new / enhance current solution; Conduct test planning and execute UAT testing; Coordinate business readiness activities; Plan measurement and analytics outputs

  • Provide detailed review of development solutions and schedules; review and test product upgrades prior to being placed in production environment.

  • Support or administer activities related to the MS SharePoint environment such as user accesses

  • Gather user/stakeholder input, assemble formal business requirements and generate prioritization under guidance;

  • Manage application-related projects for the product family supported

  • Act as a project manager for small to medium-sized projects, or oversee portions of major or complex projects. Demonstrate solid understanding of scope, schedule and planning; basic understanding of time management, resource management cost management.

  • Communicate appropriately any project-related challenges, identify ambiguities with reported problems and proactively prescribe solutions to the issues.

  • Foster relationships with a diverse range of functional stakeholders and other product managers and manage these for positive progress

  • Apply advanced principles and concepts to a wide range of work in a complex functional area; duties are varied in scope and require a broad knowledge base to perform.

  • Ability to independently upskill on technology topics and demonstrate learnings

Analytical/Decision Making Responsibilities:

  • Executes on priorities (and processes) needed to achieve business objectives

  • Adheres to all firm policies, guidelines and standards in relation to responsible use of content management platforms and solution configuration

  • Understands the firm’s go-to-market strategy and service delivery models, how core business services support the business, and how knowledge enables exceptional client service and high performing teams.

  • Understands EY Next Wave vision and how Knowledge and Content Sharing supports it

Knowledge and Skills Requirements:

  • Solid product and project management skills; Able to manage multiple small projects simultaneously.

  • General understanding of product management activities and responsibilities

  • Ability to learn new things quickly, to thrive on change and to strive for continuous improvement.

  • Practical experience with Agile projects desired; Knowledge of both waterfall and agile project approaches optional

  • Good teamwork skills

  • General knowledge of content management systems and/or of Microsoft solutions for content management and sharing (e.g. MS SharePoint)

  • Good sense of operational efficiency, judgment, tact, and decision-making ability.

  • Strong written and verbal communication and presentation skillsto talk about technology solutions in a clear, compelling manner with a professional/executive presence

  • Understanding of the business and demonstrated commercial acumen using commercial language that presents knowledge activities in the context of business objectives

Supervision Responsibilities:

  • Able to complete multiple small projects and meet deadlines in a fast-paced environment

  • Receives moderate supervision from product and portfolio leaders

  • Effectively informs and directs the activities of individuals in other parts of the organization

Other Requirements:

  • Travel may be required from time to time to complete assignments

  • Flexibility in working hours to accommodate workload and multiple time zones as needed

Job Requirements:

Education:

  • Bachelor’s degree or equivalent experience

Experience:

  • 3 - 5 years’ experience in related field

Certification Requirements:

  • Project management certification desirable
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