EY Jobs

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EY Assistant Manager in India

Assistant Manager

Core Business Services

Requisition # IND00H96

Post Date 3 days ago

  • Lead and manage Continuous improvement program

  • Lead and mentor continuous improvement projects as per Lean Six Sigma methodology

  • Conduct process improvement workshops with Service Delivery to identify and scope improvement initiatives

  • Analyze CSAT surveys and partner with Service Delivery on CSAT plan

  • Conduct trainings/ awareness sessions on Quality tools (LSS) as and when required

  • Partner with Automation and Data Science teams to execute large scale and small scale implementations

  • Partner with Service Delivery team in strategic initiatives and in implementing organization wide strategic initiatives

  • Experienced professional in executing process improvement initiatives (work experience more than 5 years)

  • Green Belt/ Black Belt - Certified/ trained

  • Excellent communication and stakeholder management skills

  • Exposure to data analytics and business intelligence

  • Evidence of influencing and change management skills