EY GDS - Internal Communications Support Senior Associate (US Support) in Philippines

GDS - Internal Communications Support Senior Associate (US Support)

Core Business Services

Requisition # PHI002YC

Post Date Feb 26, 2019

EY has a powerful purpose: to build a better working world. The CE Innovation & Transformation team plays a critical role in helping the firm realize this purpose through its work supporting EY’s brand, reputation and business goals through internal and external communications channels.

The opportunity

The Senior Associate, Digital Marketing role is an experienced and vital member of the CE Innovation & Transformation team. The individual executes channel communications strategies, plans and programs in support of EY’s purpose, brand and business goals, working closely with EY’s CE leadership. The Senior Associate also develops real-time and planned content, is an internal advocate for digital channels such as web, social media, and email, and also manages various collaborative content repositories directly.

The role requires an experienced, organized, proactive, energetic, detail-oriented professional who enjoys a mix of strategic planning and practical execution. The individual will have the experience and positive attitude to take on challenges, manage multiple projects at once and manage and sell ideas to a diverse group of senior business stakeholders and brand, marketing and communications colleagues alike.

Your key responsibilities

  • Implement webcast social media and content sharing strategy and programs, lead social media planning and run and manage social channels working directly with and supporting the team

  • Work closely with global stakeholders and internal teams to develop an editorial strategy for innovation and transformation projects and work with the team to build content designed to grow and activate communities

  • Effectively create, plan, curate, and manage all content (images, video and written) to reach desired audiences using various internal and external channels. Manage targeted audience lists and markets

  • Lead by example, taking a positive attitude at all times, embracing opportunities, working collaboratively and swiftly, and ensuring that senior management and team are kept abreast of issues/concerns. Monitor, listen and respond to communities, and develop and expand social communities and all social efforts related to Innovation & Transformation

  • Support stakeholders and colleagues with design and creation of compelling content, taking the lead on the creation where possible and employ best practices for measuring the impact of digital campaigns.

  • Interact with marketing teams and stakeholders and develop strong relationship with business stakeholders and brand, marketing and communications team to ultimately be considered a valued extended member of various teams

  • Work across time zones and communicate regularly with the EY BMC network, to inform of upcoming initiatives

  • Communicate clearly and effectively across all deliverables, including stakeholder communications and measurement and status reports and continually act as an ambassador for BMC across all internal and external engagements

Skills and attributes for success

  • Ability to advise on digital media technologies and data-driven insights and drive to promote innovation in the digital content space and to sell ideas internally

  • Outstanding organizational skills and the able to handle multiple projects simultaneously while meeting deadlines. Ability to produce excellent, quick, clean and engaging copy under pressure

  • Sub-editing/proof reading skills and ability to work to a style and brand guide. Experience writing for web and social on mainstream channels

  • Familiarity with Boolean search and in-depth knowledge of social media platforms, their respective participants and deployment.

  • An energetic, self-starter with a hands-on approach, able to juggle multiple projects with competing priorities, with a positive attitude and ability to generate results; demonstrate the potential to develop within the organization. A strong team player and lateral thinker, comfortable working collaboratively, virtually and independently

  • Experience in advising, managing and communicating with senior leadership on a day-to-day basis

  • Commitment to delivering quality output while working under pressure and appreciation for deadlines. Has cultural awareness and sensitivity and flexibility to adapt to rapidly changing situations

To qualify for the role, you must have

  • Ability to work independently and virtually

  • Bachelor's degree

  • 5-7 years’ experience in the B2B digital marketing and analytics

  • People management experience and proven ability to manage complex processes and/or projects at a global level

  • Outstanding written and oral communications

  • Strong digital media execution skills. Experience managing internal support networks

  • Experience working with a global brand

  • Must be willing to be assigned in McKinley West, Taguig City and follow night shift

What we look for

We look for high performers, who consistently deliver quality work while continually looking for ways to improve. We want you to have a clear sense of personal and professional accountability, and know how to build relationships by doing the right thing. We look for people who demonstrate drive, vision and determination and are passionate about helping our clients achieve their goals.

We want people who understand the challenges of working in a professional services environment, and are focused on achieving and delivering the best for our clients.

What working at EY offers

We offer a competitive compensation & benefits package and different rewards program like travel opportunities, awards & recognitions, loyalty awards.

EY is committed to doing its part in building a better working world, thus, the organization promotes continuous learning and development opportunities by providing in-house technical and supplemental training related to each role, as well as promoting developmental programs, such as mentoring activities, projects, and the like, which will aide in our employees’ succession planning and career advancement.

Talk to anyone at EY and they’ll tell you what a rewarding place it is to work. As you collaborate with colleagues in our high-performing teams, you gain exposure to some of the most complex and stimulating situations in the business world.

For us, it’s vital you share our goals — so we can work together to achieve success.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that youmeet the criteria above, please contact us as soon as possible.

Make your mark.

Apply now.