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EY Business Support Specialist with French (Contact to Cash) in Poland

Business Support Specialist with French (Contact to Cash)

Core Business Services

Requisition # POL0028X

Post Date 1 day ago

Description - External

EY GDS (Global Delivery Services) means 40.000 specialists providing globally IT, HR, finance, project management and strategic business services to EY member firms. In addition we deliver support and solutions to clients from all over the world. The diversity of services, projects, and backgrounds results in a dynamic, multicultural, and inclusive work environment. If you feel that it sounds like the right place to be – get to know us.

The opportunity:

We are looking for French-speaking candidates, who would like to perform various tasks and drive the functioning of our internal teams. Joining EY Global Delivery Services Poland, you will become a part of a very dynamic team with the possibility to make your mark. So whenever you are interested in being in the right place with a great potential for growth, we have interesting opportunities for you.

Your key responsibilities

As a part of a team, you will act as a process expert and area specialist in order to provide consistent, high quality services. Your main duties will be :

  • We will expect you to develop subject matter expertise on various queries from EY users regarding documentation of services and detailed researches on given issues

  • You will be in relation with EY customers.

  • You will be in charge of customers referencing, the deposit of EY invoices on Client’s portal which will facilitate payment of EY services

  • You will be in relation with internal and external customers in order to deploy the process of dematerialization of invoices. You will be responsible for promoting EY solution and encouraging customers to implement a modern way to receive financial documents

  • Participation in calls, trainings and meetings with Client in order to ensure process flow would be equally important for you to succeed in this role

Skills and attributes for success:

• You are fluent in French language (written and oral)

• You have a good English knowledge (written and oral) at least B1/B2 level

• You possess a very Good knowledge of MS Office package (Excel-PowerPoint and Outlook)

• Excellent communications and organizational skills

• You have exceptional customer service skills, including responsiveness and commitment to quality

• You are strong and highly-motivated work ethic and ability to perform well prioritized tasks in a fast-paced environment.

What we look for

We are interested in hiring a French-speaking candidate, team player with strong communication and organization skills as well as proactive attitude, with high level of energy. You should be able to independently complete your regular responsibilities according to deadlines, communicate with other teams in order to resolve daily challenges and show professionalism while day-to-day contact with EY clients and partners

What working at EY GDS offers

If you wish to work in a great working environment with opportunities to develop new skills and progress your career, have a chance to excel your language skills during daily cooperation with our colleagues and clients- this role is just right for you.