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EY Content Delivery - Senior Producer in Poland

Content Delivery - Senior Producer

Core Business Services

Requisition # POL001K4

Post Date Feb 03, 2021

EY GDS (Global Delivery Services) means 40.000 specialists providing global IT, HR, finance, project management and strategic business services to EY member firms. In addition, we deliver support and solutions to clients from all over the world.

The opportunity:

On this role you will be responsible for supporting the content management needs of communities within the firm, across various knowledge tools and platforms. Content Delivery Senior Producer is fully versed in the policies, procedures, processes, technology and related systems that comprise the firms content management infrastructure. You will be expected to manage complex content management projects and act as the point of contact for community stakeholders.

Your key responsibilities:

  • Recommends and deploys appropriate processes and technologies to support content needs. Determines optimal publishing approach considering aspects of strategic priority, audience, formatting, branding, copyright and content management standards.

  • Plays a lead role in the management of the content production process for one or more communities.

  • Works proactively with the supervisor to propose improvements and innovations to content production processes, workflow and knowledge infrastructure to increase efficiencies in the delivery of content.

  • Partners directly with community stakeholders to propose and implement changes or improvements to the overall content management processes.

  • Responsible for optimizing content structure and managing the posting / editing of content to knowledgebase and website updates in a complex, Microsoft SharePoint or Web-based content management system.

  • Develops documentation for knowledge content creation, repurposing, review and sanitization.

  • Prioritizes own projects. Ability to juggle multiple priorities across several communities and resolve conflicting priorities.

  • May act as a project coordinator for midsize projects, coordinating the workflow between Producers directly and / or virtually to deliver project goals. Demonstrate good understanding and application of project management approaches.

  • Highly skilled in using web-publishing and formatting tools and providing training / guidance to others in the use of these tools.

  • Responsible for identifying leading practices in content presentation, developing guidelines and consistently applying these in practice to improve the consistency and usability of our knowledge infrastructure.

Skills and attributes for success:

  • Good project coordination and time management skills, and ability to meet deadlines.

  • Ability to work independently, adapt to changing priorities and work in a team environment.

  • Strong analytical and problem solving skills.

  • Good understanding of content management principles.

  • Works independently with only periodic updates to supervisor. Makes day-to-day and month-to-month decisions on project priorities with the ability to adjust to changes in priorities without supervisory approval.

What we look for:

  • Strong communication skills in English

  • 3-5 years relevant work experience

  • Experience with production technologies such as HTML, HTML5, XML, JavaScript, JQuery and CSS

  • Strong understanding of the relevant publishing technologies and knowledge infrastructure elements

  • Experience in Project Management will be a great asset.

What working at EY offers:

  • Support and coaching from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you.

  • Opportunity to develop technical and non-technical skills in a truly global environment

  • Variety of platforms for upskilling including but not limited to Udemy, on-site trainings, language classes

  • Flexible full time working hours with respect to your work life balance

  • Non-wage benefits: private health care for you and your family, life insurance, MultiSport card, theatre and cinema tickets, shopping vouchers etc.

  • Interesting top technology transformation projects with global impact

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world.

Apply now.