EY Competitive Intelligence Senior Manager in United States

Competitive Intelligence Senior Manager

Core Business Services

Requisition # GLO000P9

Post Date Oct 03, 2018

The Strategy & Analysis team informs and challenges leadership’s strategic thinking by combining a diverse skillset with deep knowledge of EY and the market. Our competencies include strategy development, competitive intelligence, advanced data analytics and market-based planning.

We pride ourselves in our diversity of thought, and we challenge established thinking and approaches by asking better questions to help tease out creative ideas and answers as we collaborate across the firm.


The Competitive Intelligence (CI) team is a key component of the Global Strategy & Analysis team, an internal “strategy consulting” group to the $30+bn professional services business that assists EY leaders in developing and implementing the firm’s growth strategy. The key clients of the CI team are the Executive Leadership of EY at the Global Board level, and service line, function, and area leaders.

The CI team identifies strategic market opportunities for EY leaders based on objective competitive insights. It informs and challenges leadership’s strategic thinking by combining a diverse skillset with deep knowledge of EY, the overall market and the competitive landscape. The focus is on helping the organization make better, fact-based decisions. Our projects cover a wide variety of areas, including market analysis, competitive assessment, scenario development, financial analysis and technology assessment.

Function: Global Strategy & Analysis (GMSA)

Sub Function: Competitive Intelligence

Job Rank: Associate Director / Senior Manager

Location: London or US (Eastern time zone strongly preferred)

Reports to: Global CI Team Leader, GMSA

The opportunity

The CI Senior Analyst role is a senior level position that leads significant internal CI projects to inform and advise EY global leadership. The role is critical to the firm’s executive leadership, as it requires a strategic thinker who can assess the meaning and impact of competitor actions, and relay the implications of these events to senior stakeholders across the firm. The ideal candidate combines advanced research skills with in-depth analytical capabilities to create insightful, coherent deliverables which guide leadership in their decision making.

Working individually and within teams, the CI Senior Analyst will manage multiple projects, prepare strategic assessments of key competitors and market segments, respond to ad-hoc requests on competitive and strategic issues, and communicate with all levels of management across the firm. Responsibilities will be global in nature, cutting across geographies and functions. The role will demand a solid understanding of the professional services industry in general and EY businesses in particular.

The CI Senior Analyst will collaborate with team members across different competency areas within the Strategy & Analysis team, other functions in Global Markets and across a wider EY.

Your key responsibilities

The role of the CI Senior Analyst is one that is highly analytical. The CI Senior Analyst will be responsible for providing analysis, insights and perspectives related to competitive activities worldwide. The CI Senior Analyst will work independently to manage regular deliverables and tasks, lead project teams, and respond to ad-hoc requests. Most work will require independent thinking, interpretation and judgment.

Working with the firm’s business units and/or firm’s leadership, you will bring an objective, independent view of the competitive and market landscape. You will develop a point of view on the current state of the practice and future growth drivers by conducting and overseeing internal and external research, leading stakeholder interviews and driving fact-based qualitative and quantitative analysis. You will direct multiple projects, programs and initiatives simultaneously, creating alignment and connections to firm’s strategy and to existing and future initiatives and processes. The impact of these projects, programs and initiatives is long-term and enterprise-wide.

You will be based in the US (Eastern time zone strongly preferred) or London. Due to the global nature of the projects and location of key stakeholders, a level of flexibility towards working hours will be required. Occasional travel will be required in relation to project work.

Supervision Responsibilities

The CI Senior Analyst is primarily an individual contributor role. There are no direct supervisory responsibilities, although it is expected that the CI Senior Analyst would coach, mentor and provide feedback to junior staff within the Global CI team.

The CI Senior Analyst will be part of the Global CI Team but will operate independently and with good judgement on complex and difficult assignments. On the projects that you will be leading, you will have direct influence over project teams consisting of the members of CI team and, in some cases, colleagues from other functions.

Skills and attributes for success

You will earn a reputation of a trusted advisor for EY leadership by supporting their decision-making and helping shape their thinking through:

  • Strong analytical skills,

  • Knowledge and understanding of external market trends and the competitive landscape, including their potential impact on EY’s business

  • Exceptional written and verbal communication skills, including presentations

You will leverage your people management skills in building and leading high-performing project teams, whether virtual or co-located.

You will operate with high degree of professionalism and integrity at all times.

To qualify for the role you must have:

  • Experience in CI or a related role

  • Strong analysis skills, including demonstrated expertise in a range of analytical frameworks such as 5-Forces, STEEP, scenario development

  • Demonstrated strength in secondary research and primary intelligence collection (i.e. elicitation skills)

  • Ability to comfortably connect with senior leadership and manage stakeholder interactions across different seniority levels

  • Ability to challenge established thinking

  • Ability to work independently in a virtual environment

Ideally, you’ll also have

  • Knowledge of the professional services market

  • Interest and practical experience in modern technology (e.g. RPA, blockchain, AI) and understanding of the implications for professional services industry

  • Advanced Excel, PowerPoint and SharePoint skills.

What we look for

Passionate, results-oriented, high achiever who feels comfortable in a global matrix organization, strives in a rapidly changing environment and is able to manage several projects simultaneously, excited by being a member of a global team, who appreciates and encourages diversity of views and is not afraid to challenge established thinking and approaches.

What working at EY offers

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in b uilding a better working world.

Apply now.