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EY Domain Knowledge Management Lead in United States

Domain Knowledge Management Lead

Core Business Services

Requisition # GLO001EO

Post Date 1 day ago

EY Knowledge helps EY to win in the market by providing the right insights at the right time through an agile, client-first organization. In support of this vision, this leadership role will see you partner with the Strategy and Transactions (SaT) Knowledge leader and stakeholders to deliver an agreed set of content, community and culture programs to support this service line’s highest priorities. In understanding SaT’s business priorities, you will lead efforts that bring to life the collective global experiences, expertise and intellectual property that will fuel their success.

The opportunity:

This is a leadership role that will see you build strong relationships with senior internal SaT stakeholders and convert their business priorities into an integrated knowledge plan that you and your team will deliver on. You will motivate and empower your team to deliver high quality outcomes and be accountable for driving end-to-end delivery of knowledge management products and services aligned to EY’s global standards and methods. Your team’s efforts will play a critical role in enabling EY’s client-facing practitioners to use data, knowledge and collective intelligence to both win and deliver work in this sector.

Your key responsibilities:

  • You will work closely with the Knowledge Leader to define and deliver the knowledge management priorities aligned to business priorities as set out in the integrated plan

  • Leading the delivery of end-to-end knowledge management products and services aligned to knowledge management expectations and functional KPIs

  • Developing and managing knowledge management projects and agreed knowledge manager capacity per the integrated plan with high performance excellence; coaching and empowering your team and calibrating for changing priorities and resource needs

  • Actively looking for and driving opportunities to work more effectively across domains with your peers to be collectively agile and support optimal delivery to the business

  • Developing strong, trusted advisor stakeholder relationships that demonstrate a commercial and entrepreneurial mindset; developing and maintaining relationship plans

  • Developing strong, collaborative relationships with our business partners (BMC, L&D, Talent, QRM, Markets, and others) to deliver on the integrated knowledge plan

Skills and attributes for success:

  • You’ll be a seasoned knowledge manager able to deal with ambiguous situations to achieve clarity and create a road map to drive the agenda forward. You’ll have strong influencing capabilities and be able to communicate confidently with a diverse group of audiences. You’ll be able to demonstrate strong project management skills, execution rigor, and be skilled at identifying and promoting examples of high-value, impactful projects. You will be an inspiring team leader having already managed, mentored or coached a team of knowledge managers.

  • To qualify for the role, you must:

  • Be instinctively collaborative, persuasive, and innovative whilst being able to engage effectively with senior stakeholders in a consultative manner

  • Be able to convincingly present the value proposition for knowledge as a key contributor to business outcomes and be able to prove impact.

  • Be able to demonstrate exceptional program and project management skills

  • Be skilled at identifying data driven actions underpinned by a strategic and commercial mindset.

  • Possess proven team leadership, team management skills, and be able to provide an inspiring coaching experience to team members

  • Have relevant knowledge management experience and an innovative, can-do mindset to deliver creative solutions to business priorities and challenges

  • Have exceptional written and oral communication skills

Ideally, you’ll also have:

  • A willingness to streamline, simplify and be a change agent, challenging existing ways of delivering knowledge management

  • Understand and/or have experience of the Strategy and/or Transactions businesses

What we look for:

  • Ability to build strong, trusted advisor stakeholder relationships

  • Exceptional program and project management skills

  • Strong collaborative instincts and a commercial approach

  • Knowledge professionals who possess the skills and attributes to drive transformational performance across a portfolio of work

  • Cross domain thinking to continuously improve delivery of products and services

  • A can-do mindset

  • Comfort with managing ambiguity and working in a virtual setting

What we offer

As part of this role, youll work in a highly integrated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a significant impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be accepted for who you are and empowered to use your voice to help others find theirs.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations.

EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help

About EY

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

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