EY People Advisory Services - Workforce Advisory Services- Learning-Manager in United States

People Advisory Services - Workforce Advisory Services- Learning-Manager


Requisition # UNI00CSB

Post Date Nov 18, 2018


Managing global workforces is increasingly complex. People Advisory Services (PAS) builds and improves organizational and individual performance, delivering a highly complex and challenging mission, especially in an ever changing working environment. As a member of PAS you’ll be part of a team with a wide variety of experiences and a supportive environment. When you join us you’ll gain unique experiences and valuable knowledge working across capabilities, sectors and geographies and have the opportunity to take your career in the direction you want.

The Opportunity

We are uniquely and strategically positioned to advise industry leaders in the face of increasing disruptions, an ever changing workforce, and evolving business landscape. We help clients understand, secure, and improve their people agenda. As part of our team you’ll support organizations’ adaptation to key market trends like the growing emphasis on the employee experience, digital technology enablement, innovation, and the globalizing workforce. From day one you’ll work with clients across the spectrum in industry, size, culture, and region. Likewise, you will partner with analysts, partners, interns and client executives on large-scale transformations to help build a better working world.

Key Responsibilities

As a PAS Manager, you will work collaboratively to deliver innovative yet practical learning and development solutions for a range of business challenges and transformation efforts. You will lead teams across learning disciplines, including learning strategy, curriculum design and development, and content development. You will also engage and build relationships with colleagues and clients, while advising key stakeholders in a variety of industries. Additional responsibilities may include:

  • Developing learning strategies based on considerations of the client’s environment, stakeholder needs, and the desired future state

  • Conducting training needs analyses, evaluating results, and developing appropriate learning solutions that fill gaps and positively impact employee behavior

  • Designing and developing instructionally sound, creative, and high quality learning solutions with high impact results (e.g. curriculum design, storyboarding, self-study, eLearning, blended learning)

  • Anticipating organizational changes that come with large-scale implementations

  • Working with clients to re-tool and re-skill their people to support new ways of doing business

  • Building an approach that involves and engages those impacted by disruption and ensuring appropriate sponsorship from management

Skills and Attributes for success

Some key capabilities you should be prepared to bring to client facing and internal initiative teams include:

  • Technical competence in our key learning capabilities and a practical/business driven approach to solving complex client challenges including deep expertise in instructional design principles and best practices

  • Ability to generate profitable revenue by identifying additional engagement opportunities and building lasting relationships with clients

  • Project management skills and the ability to lead project work streams, from planning through implementation – including managing project resources and budgets effectively, and appropriately managing risks and issues

  • Teaming skills, including the ability to create an inclusive environment and serve as a coach to our people

To qualify for the role, you must have:

  • Relevant professional service experience, with a global management consultancy firm, or niche consultancy in which you gained exposure to a large-scale project(s)

  • Around 6-9 years of prior experience in Learning, with success in current job applying one or more of these capabilities

  • Experience managing a project plan, raising risks, and adhering to a deadline are all tasks that will be encountered on the job

  • Have a primary degree and relevant post-graduate qualification

  • Ability to travel regularly

If you’re looking for a role that will challenge you, give you opportunities to grow and encourage you to own your career, this role is for you.

Ideally, you’ll also have

  • eLearning authoring tools such as Captivate or Articulate

  • LMS knowledge and skills including LMS configuration for one or more tools such as Cornerstone, Sum Total, Taleo, Saba, or SuccessFactors

  • ERP or similar technology implementation training experience (SAP, Oracle, Workday, Guidewire)

  • Competency design and development

  • Curriculum design and development

  • Blended training program design and development

  • Knowledge or experience in implementing other digitial technology (RPA, Automation, Blockchain)

What we look for

We’re interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront with the knowledge how these are addressed will be a key success factor in whatever an organization is trying to accomplish. You’ll need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

What working at EY offers

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 22 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues in the industry

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. Apply now.

EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.