EY Product designer lead in United States

Product designer lead

Core Business Services

Requisition # UNI00CK8

Post Date Oct 04, 2018

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

As part of our global Knowledge group, you'll make sure our client-serving professionals have access to the right people, tools and information to help clients meet their business needs. Knowledge teams provide a wide range of services to better understand client businesses and business environments. Team members may create and manage organization-wide business tools and processes to share important information, or advise people and teams on how to effectively use the content and tools that exist.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Job Summary:

The Product Designer Lead is responsible for designing, modelling, prototyping, testing and defining product interfaces and interactions to deliver an exceptional user experience. This is a multifaceted role that involves working closely with user research teams, external design agencies, product management and members of the agile sprint teams

Purpose of the Job:

The Product Design Lead oversees all digital design activities to make compelling user experiences in Knowledge Platform products.

Analytical/Decision Making Responsibilities:

  • Advise and help guide user research (evaluative and generative) studies and observe and analyze end user behavior

  • Contribute to ideation sessions by helping to sketch initial design ideas

  • Perform market research to identify design models to consider for a given interaction

  • Creation of web and mobile app prototypes and clickable wireframes used in user testing

  • Oversee and aid in conducting testing designs with end-users (e.g., A/B testing, multivariate testing, etc)

  • Produce detailed, pixel-perfect final specifications for product interface and interactions

  • Identify product UX/UI inconsistencies across multiple products in a given suite

  • Maintain a comprehensive interactive style guide to ensure clarity of the design principles and specifications that should be used by the agile sprint teams

  • Work directly with the agile sprint teams to present and communicate design concepts and answer an related questions

Knowledge and Skills Requirements:

  • A portfolio that demonstrates strength in user experience and visual design of digital products

  • Experience in the product development process starting with user-research uncovering pain-points and opportunities to detailed UX/UI design specifications

  • Ability to rapidly produce multiple design mock-ups

  • Experience creating clickable prototypes

  • Ability to structure and conduct user tests and interviews

  • Excellent verbal and written communication skills with an ability to receive and share constructive criticism with team members

  • Degree in design, psychology, business, statistics, human-computer interaction (HCI), related field or equivalent experience

  • Knowledge and experience conducting user research projects

  • Strong, analytical problem solving and decision-making skills

  • Excellent time management skills with ability to manage strict, frequent deadlines

  • A natural tendency to take initiative and drive projects forward

  • HTML and CSS knowledge including experience working with responsive web design frameworks such as Bootstrap

  • Mobile app design experience

  • Hands-on experience working with Sketch (including the Measure plugin), InVision and the Adobe Creative Cloud products

  • Knowledge of javascript is a plus

Supervision Responsibilities:

  • Able to complete multiple mid-large sized projects and meet deadlines in a fast-paced environment

  • Receives moderate supervision from product management and functional leaders

  • Effectively influences and directs the activities of individuals in other parts of the organization

  • Manages and oversees team resources as needed and acts autonomously

Other Requirements:

(Is overtime regularly required? Are there times of year that vacation may not be taken? Is frequent travel involved? How much? Are there physical requirements outside of those expected in a normal office environment? Any other miscellaneous points about the job that should be made known?)

  • Travel may be required from time to time to complete assignments

  • Flexibility in working hours to accommodate workload and multiple time zones as needed

Job Requirements:

  • Bachelor's degree

  • 4+ years of experience in digital design, UX/UI development or a related field

EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.