EY Business Analyst for Conferencing Room Services in Wrocław, Poland
Business Analyst for Conferencing Room Services
Core Business Services
Requisition # WRO001T1
Post Date Sep 20, 2018
About EY GDS
EY Technology is a global organization that works with our internal clients, to provide IT support and solution to client teams, internal support functions and global projects and programs. Over the next few years, GDS Poland will increase the number of IT professionals in its center to develop and support EY’s business and internal applications. These professionals include IT project managers, business analysts, software architects, infrastructure engineers.
EY Technology team maintains and enhances EY’s IT infrastructure and works for our internal clients across the globe. You will work with EY locations, supporting our service lines and key business processes or be part a dedicated IT team handling cross-organizational initiatives and transformational projects.
The role supports the implementation of Video-enabled audio and video service solutions to support EY business needs. Specifically, the person hired to this role will:
Analyze technical usage and interact with EY internal business teams tocapture business requirements and recommended changes to End User TechnologyExperience service owners, around usage of Surface Hub and video endpointsdeployments globally
Partner with others in cross functional teams e.g. Facilities Management,IT Project Management and Skype and Video operations teams to gatherrequirements and coordinate deployment details of new conference room videosystems
Support onthe creation of documentation of processes and procedures
Working withkey stakeholders on service improvements around scheduling, reporting etc.
Drive theappropriate analytics, documentation, and project planning for newly deployedconference room video systems
Reportinganalysis and creation regarding usage of the conference room video technologies
Knowledge ofMS Skype, Telepresence, videoconferencing technology
Knowledge and SkillsRequirements:
Degree at university level
English language skills - excellent written and verbalcommunication
Experience in Product Management role
Knowledge of Conference Room Technologies such as :
Skype Roomsystems, MS Surface Hub, Logitech, Panacast, and Polycom
Experience with Microsoft administration tools (e.g.Excel, Active Directory)
Experience with change management, trouble tickettracking applications such as Service Now, etc.
Excellent communication and interpersonal skills
Whowe look for?
We love working with people who are passionate about their job and have amazing skills in their area a think that: you’re an expert in the field with highly developed business and interpersonal skills, you’re always ready to face new professional challenges, you’re a person with a great sense of humor and you’re open to cross-border experiences; it’s a role for you.
WhatEY GDS offers?
Work inprestigious, stable company
Participatingin interesting projects
Work in aprofessional, dynamic, truly global team
Developmentopportunities in international multilingual environment
Business trips support
Fresh juicetwice a week and fruit once a week
Wellness & Spa programme
Modern officespace near market square
Home office upto 3 days per week
Ifyou feel that the role suits your personal goals and career path, please sendus your current resume.
Joinus in building a better working world.Apply now.