EY MST - Finance Operations Production Control Lead in Wrocław, Poland

MST - Finance Operations Production Control Lead

Core Business Services

Requisition # WRO001Q7

Post Date Jul 19, 2018

About the Mercury Support Team (MST) and Finance Operations (FO)

Finance Operations (FO) is an internal EY Finance organization that is part of EY’s Global Mercury Support Team (MST) which in turn is jointly owned by business and IT. Finance Operations helps support several key Finance Products including Mercury (which is EY’s SAP centric platform supporting Customer to Cash processes).

The MST is a centralized and global organization that provides operational and support for the Mercury user community. The MST plays an integral governance role in the global Mercury solution and will evolve to work closely with the business to enable the benefit and value to be realized from the investment in Mercury and to set the future direction and technology road map.

Responsibilities :

  • Provide oversight and guidance to all aspects of the production controls within the supported FI application suite

  • Provide guidance and analytical expertise on enhancement requests raised by product management personnel and the technical support organization

  • Lead the team responsible for managing both deployment and directing ongoing activities large-scale portfolio of products and service lines to a critical global client base

  • Facilitate timely communications to product management and technical support when application issues are encountered

  • Lead the group that is providing 7X24 support for production systems

  • Provide support to the Global Internal Audit Group in the acquisition of data required for audit review

  • Provide support to various organizations to extract data on an ad-hoc basis

  • Review application access requests and work with the Data Governance Steering Committee and EDW Access Control organization to grant access when approved


  • Bachelor’s degree in finance, business, computer science or a related discipline, or equivalent work experience

  • 10-12 years of experience supporting SAP Finance solution in a complex global environment

  • Direct experience supporting a large SAP implementation at a global firm

  • SAP certification

  • ITIL certification (preferred)

  • Project Management certification (optional)