EY Jobs

Senior Advisory Support Associate

Consulting

Requisition # WRO003G5

Post Date Mar 11, 2021

EY GDS (Global Delivery Services) means 40.000 specialists providing global IT, HR, finance, project management and strategic business services to EY member firms. In addition, we deliver support and solutions to clients from all over the world.

The ASA role improves account team efficiency and effectiveness through the performance of key project management and coordination activities.

There are following types of technical services offered by Consulting:

• Business

• Technology Consulting

The opportunity:

We’re looking for Senior Associates with expertise in account support skills to join our ASA Team. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth of a new service offering. ASA team helps in account coordination, project management, financial analysis, data compliance requirements and other miscellaneous administrative activities.

ASA team was set up in 2012. Currently, there is a team of close to 400 professionals spread across Gurgaon, Bangalore, Kochi, Manila, Warsaw and Wroclaw. The vision is to expand the scope and reach of ASA services to new geographies, add new work-types. This would bring tremendous learning and growth opportunities for the people with right attitude and required skills.

Your key responsibilities:

• Business Development, to liaise and work with project teams across geographies to expand ASA’s footprint

• Assist in hiring, documentation, training and other project related aspects

• Facilitate establishment of new work from project initiation to ‘business as usual

• Manage operations for multiple clients / processes, being the Engagement Manager and support with overall Co-ordination, supervision, and development effort for a growing team of account coordinators (associates and sr. associates)

• Team development (mentoring, counselling, team building)

• Responsible for quality control, review of the teams work, and ensuring overall adherence to Turn Around Time, Key Performance Indicators and Service Level Agreement

• Process documentation and facilitation of knowledge sharing

• To escalate any major delays & suggest effective/feasible solutions

• Assist engagement teams with monitoring and communication of the budget, billing schedules and work in process

• Analyse and monitor costs against budget, and assist teams with resourcing plan for engagement

Skills and attributes for success:

• Academics in Commerce/Business Administration/Economics and/or minimum two years of experience in Project Management/ People Management role

• Previous accounting / finance / business process outsourcing experience and/or project management experience - ideally at least 4-6 years

• Excellent communication skills - written and verbal English. Expertise in additional languages will be an added advantage

• Very strong organizational and management skills

• Skilled at prioritizing between conflicting demands and effectively manage

• Experience of training small teams in new or established processes and developing suitable training material

• Strong analytical skills

• Strong communication skills

• Strong attention to detail even when dealing with routine tasks

• Ability to meet tight deadlines

• Ability to ensure that work is of a consistently high standard

• Ability to multi-task projects and assignments in order of priority

• Team player with willing and enthusiastic approach

• Excellent interpersonal skills, internally and externally

• Ability to plan and anticipate potential problems before they arise

• Numerate, Professional, confident and outgoing

• Robust and resilient disposition

• Ability to function as part of a team

• Organised and self-disciplined

• Calm and capable of juggling between conflicting demands and effectively prioritize

• High degree of accuracy

• Confident to deal with senior level contacts, internally and externally

• Ability to function as part of a team

• Organized and self-disciplined

• Calm and capable of juggling conflicting demands on time and of prioritizing effectively

• High degree of accuracy

• Confident to deal with senior level contacts, internally and externally

What we look for:

• Strong communication skills

• Strong attention to detail even when dealing with routine tasks

• Ability to meet tight deadlines

• Ability to ensure that work is of a consistently high standard

• Ability to multi-task projects and assignments in order of priority

• Team player with willing and enthusiastic approach

• Excellent interpersonal skills, internally and externally

• Ability to plan and anticipate potential problems before they arise

What working at EY offers:

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

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